14Feb/120
The Importance of Internal Customer Support
In the words of South Park’s Terrance and Phillip, maybe your coworkers are “not your buddy, friend,” and “not your friend, guy,” but they do deserve the same level of respect as your customers. It’s important to not only serve those on the outside that patronize your company, but to serve your “internal customers” as well.
As you can probably imagine, this is particularly crucial for those who work in customer support! Your colleagues may have just as many questions as your clients and they are just as important – if not more important – to help.